Critical Incident Response

Immediate Support Australia-Wide

Call For Immediate Response

Fast, Critical Incident Response

When a sudden death, accident, violence, or traumatic event impacts your workplace, every minute matters. BetterWorkLife’s Critical Incident Response team provides rapid, trauma-informed support — onsite or online, to help your people feel safe, stabilise quickly, and start recovering.

Our experienced psychologists respond within hours, guiding your team through the immediate aftermath and laying the groundwork for long-term wellbeing.

Call Us For Immediate Assistance

Critical Incident Support Services Include:

  • Immediate Crisis Support – Rapid onsite or online response to provide psychological first aid and calm the situation.

  • Team Debriefing Sessions – Structured, trauma-informed group sessions to process the event, normalise reactions, and restore safety.

  • 1:1 Employee Counselling – Confidential follow-up support for anyone needing extra care.

  • Manager Guidance – Expert advice on leading through crisis, supporting staff, and communicating effectively.

  • Recovery & Follow-Up Plans – Ongoing care to support healing, prevent long-term impacts, and prepare for a safe return to work.

Call Now For Immediate Assistance

Why Choose BetterWorkLife

Critical Incident Response ?

  • Specialist Psychologists – We’ve supported frontline teams, construction crews, veterinary practices, corporate offices and more through traumatic events.

  • Rapid 24/7 Response – We respond within hours, Australia-wide.

  • Tailored to Your Workplace – We adapt our approach to your workforce, industry, and culture.

  • Better Outcomes, Faster Recovery – Early support reduces trauma, absenteeism, and long-term costs.

Don’t Wait!

Every Hour Counts

Acting quickly after a critical incident helps your people recover faster, prevents long-term harm, and protects your business.

For Immediate Support Call 1800 312 382

For Emergency Assistance Message HERE

Who We Support

We’ve supported frontline teams, construction crews, veterinary practices, corporate offices and more after accidents, near misses and traumatic events. including:

✔ death or serious injury

✔, threats, or traumatic incidents

✔ or customer trauma witnessed by staff

✔ disasters or major events affecting your team