Welcome to Your Employee Assistance Program (EAP)

Mental Fitness Coaching & Counselling

Free. Fast. Confidential

Let’s Be Real. Life and Work Can Sometimes Be A Lot!

Whether you're facing challenges at work or in your personal life, BetterWorkLife EAP offers free, confidential support to help you move forward

What To Expect

  • Confidential mental fitness coaching nd counselling

  • Fast access to experienced psychologists and therapists

  • Support for issues inside or outside of work

  • Phone or video appointments

100 % Confidential

  • What you say stays here

  • Nothing is shared with your employer

Issues We Support

  • Stress, burnout, overwhelm

  • Anxiety or low mood

  • Work issues or conflict

  • Financial stress

  • Family issues

  • Relationship problems

  • Big changes or tough periods

  • Confidence, motivation or time management

  • Lifestyle balance and boundaries

  • Alcohol, diet, digital dependency, gambling or any lifestyle habits tripping you up

‍ ‍No Long Wait Times

  • Real conversations, practical strategies, and quick access - when you need it most.

  • Response within 4 hours

Quick & Easy Booking Process

  1. Click below and complete a quick booking request

  2. You will be matched with a counsellor suited to your needs and preferences within 1 day.

Common Questions

1.Is it really confidential?

Yes. You can be assured that what you discuss will not be shared with Cicada. As psychologists, we are bound by the AHPRA Code of Ethics.

2.Can I use my EAP sessions for personal problems?

Pretty much anything impacting your wellbeing, work, or life — stress, burnout, anxiety, work pressure, career uncertainty, relationships, motivation, confidence, overwhelm, or just feeling stuck.

3.Do I have to be struggling badly to use it?

Not at all. You don’t need to be in crisis. Many people use EAP proactively for support, perspective, coping strategies, or to stop things from building up.

4. How quickly can I get an appointment?

Usually, much faster than traditional psychology or coaching services. BetterWorkLife aims to provide quick access with minimal wait times.

5. What are the appointments like?

Relaxed, supportive, strategy and skill-focused and practical. No awkward “lie on the couch” vibe. Sessions focus on helping you feel clearer, more in control, and better equipped to manage what’s going on.

6. Can I use EAP for personal issues outside of work?

Absolutely. Work and life affect each other. Support is available for both personal and professional challenges.